. Conditions of use of equipment
It is already clear that these conditions govern exclusively by STARBIKE Direct sales of technical products offered in the store starbike.com These new products are sold. These conditions apply to the exclusion of all other conditions, including those in the stores.
Article 1-Price
1.1 - The prices of our products are shown in euros all taxes except share in the costs of processing and shipping. (See shipping / time and cost).
1.2-Starbike.com reserves the right to change its prices at any time, although the products will be billed on the basis of the rates in effect at the time of order entry.
1.3-products remain the property of Starbike.com until paid for in full Star-bike.com.
1.4 - The goods and services sold on Starbike.com are reserved for individuals.
Article 2-Order
On the Internet: www. Star-bike.com.
You can also order by:
By phone 0153068606 from metropolitan France. From TUESDAY through Saturday from 9 am to 16.30
These contractual information not later than the time of delivery. Star-bike.com reserves the right to cancel or refuse any order from a client with whom there is a dispute concerning the payment of a previous order.
Article 3-Validation
You represent have read and agreed to these terms and conditions of sale before placing your order. The validation of your order is, therefore, acceptance of these Terms and Conditions.
Unless proved otherwise, the data recorded by Star-bike.com constitute proof of all the transactions made by Star-bike.com and its customers.
Article 4-Availability
Our product offerings and prices are valid as long as they are visible on the site, within the limits of available stocks. Our products are available in stock. For products not stocked in our warehouses, our offers are valid subject to availability at our suppliers.
In this context, information on the availability of the products are provided at the time of placing your order. This information comes directly from our suppliers, errors or changes can exceptionally happen. In the event of unavailability of a product after placing your order, we will notify you by mail or by mail upon receipt of the information received by suppliers. Your order will automatically be canceled and you will automatically be refunded if your bank account has been debited.
For payment by check, in case of unavailability of all or part of the order, the refund will be made in choosing the STAR-BIKE by credit on the customer's bank account or by check at the latest within thirty days the payment of the sums paid by the customer.
Article 5-Shipping
Products purchased on Star-bike.com are delivered in metropolitan France, Corsican and Monaco. The time indicated on the chart and article on this page are deadlines usual ways and relate to the processing time of mailing (deadline indicated on the chart article), plus the delivery times (deadline indicated on the page. products are delivered to the shipping address you specified during the ordering process. When you order multiple products at the same time and that they have different delays, the deadline for shipment of command is based on the longest time. Star-bike.com reserves the possibility to split shipments. only the goods were then charged. handling fees and shipping will be charged for one shipment. Star - bike.com not be held responsible for the consequences due to a delay. For products whose price is higher than 457 €, the maximum period of delivery is 30 days from the order.
In case of delay shipping, mail will be sent to you. In this case, and as long as the product is not shipped, you can always cancel your order, no flow was made before delivery.
In the event of late delivery, the product being shipped, you can also cancel your order and request a refund of the product and the cost of return. In this case, if you get your product after cancellation, we will proceed to a refund of the product, upon receipt thereof, complete and in its original state, by us.
We also invite you to consult regularly with your tracking orders and to call with any questions or problems.
Upon payment by credit card or deprivation, the time limits specified are average delays and correspond to delays (on the strip article), plus delivery time for products destined for metropolitan France and Monaco.
Any order is not sent within 30 days of the order will be canceled unless otherwise determined and announced in the sale offer.
Upon payment by check, the order will not be processed until it has received the check. Accordingly, the time limits in this case are those at the date of receipt of the check and can be modified from those mentioned in the days of placing an order.
5.2-Problems Delivery
You must notify the carrier and STAR-BIKE DIRECT any reservations about the product delivered (eg damaged package, already opened ...) within 3 days of receipt of the product. Then, depending on the circumstances set out in Article 13.1 below, you can take advantage of the conditions of exchange and refund under this article.
Article 6-Payment
The settlement You can pay:
- With a credit card: Visa, MasterCard, American Express and other blue cards
The speed of the card is made at the time of order
- Either by check.
Upon payment by check, it must be issued by a bank located in metropolitan France and Monaco.
The cashing of the check is performed upon receipt of chèque.Le check will be sent to STAR-BIKE DIRECT service payment-232 street championnet 75018 PARIS
Case: the particular case of pre-orders items: your card may be charged up to three business days prior to shipment of your order.
Article 7-Reimbursement
Refunds products in the cases mentioned in Articles 5 and 8 will be carried out within a period less than or equal to 15 days after the receipt of products.
The refund will be made at the option of Star-bike.com by credit from your bank account or bank check made on behalf of the client who made the order and billing address.
No sending packages will be accepted for whatever reason.
Article 8 - Satisfaction guaranteed
8.1-You have a period of 15 days from receipt to return the product which would not suit. The shipping costs and return will be at your expense. Only the price of the products purchased will be refunded. The returns should be sent to STAR-BIKE DIRECT 232 RUE CHAMPIONNET 75018 PARIS. This right of return will be accepted for products in their original condition and complete (packaging, accessories, notice ...), in good condition and accompanied by a copy of the bill of sale. Items returned incomplete, damaged or soiled by the client are not included.
In our stores, you are also entitled to change their minds, this commitment is different from that of our website.
8.2 - The right of return can not be exercised for software unsealed by the customer or services whose performance has begun, with the consent of the client, before the deadline of 15 days previously.
Article 9-Securing
Our site is the subject of a security system: we adopted the SSL encoding process, but we have also reinforced the whole process of scrambling and encryption to protect more efficiently all the sensitive data related to media payment.
Article 10-Customer Service
For further information or questions, customer service is at your disposal:
Tel: 0608726216
Form: My Order
Article 11-Intellectual Property
11.1-All texts, commentaries, books, illustrations and images reproduced on Star-bike.com are reserved under copyright as well as for intellectual property and for the world. As such, and in accordance with the provisions of the intellectual property code, only use is permitted for private use, subject to different and even more restrictive code of intellectual property. Attempting site of the STAR-BIKE is strictly prohibited.
11.2 - Some products, such as including software, are subject to the right of personal and specific usage regulating the copies, public broadcasting, location. You must meet the general conditions of sale of these products, and Star-bike.com will not be responsible for any use that could be made of the products in this context.
Article 12-Liability
Star-bike.com's liability can be incurred for failure of the laws of the country where the product is delivered (for example in cases of prohibition of a product ...). It is up to you to check with the local authorities the possibility of importation or use of products or services that you are considering ordering.
The photos are communicated by way of illustration. We invite you to refer to the description of each product to determine the precise characteristics, and in case of doubt or if you wish further information, please contact us (0153068606).
Star-bike.com is only responsible for the content of the pages it publishes.
In case of manifest error between the characteristics of the product and its performance and / or conditions of the sale, Star-bike.com can not be held liable.
Of course, if you have any questions about the products, please contact our Customer Service Tel: 0153068606).
In case of purchase for professional reasons, Star-bike.com will not be responsible for any damages resulting from this, loss of profits, loss of profit, loss of opportunity, damages or expenses, which may arise as a result the purchase of products. We remind you that it is wise to safeguard the data contained in the products purchased. Star-bike.com will not be responsible for any loss of data, files or damages mentioned in the preceding paragraph. The total or partial inability to use the products, particularly because of incompatibility of equipment, can give rise to no or refund liability of Star-bike.com.
Article 13-Guarantee
13.1-Legal warranty
We agree with your choice, you repay or redeem you apparently defective products or does not correspond to your order. If you request a refund through Star-bike.com, we thank you kindly contact our Customer Service on 0153068606). The products must be returned or reported in store in the condition in which you received with regard to all aspects (materials, packaging, notice ...).
In any event, you get legal guarantees of conformity of goods with the contract and hidden defects in accordance with the statutory provisions set out in Annex 1 of the present conditions.
The provisions of this article do not prevent you from benefitting from the right of withdrawal provided for in Article 8.
13.2-warranty contract
Products purchased on Star-bike.com may be entitled to a guarantee. This is indicated on the chart article products on the site. To find out the steps to follow on after-sales service for any problem or failure on a product you can contact the Customer Services at the following telephone number: 0153068606). To qualify for the guarantee of the products, you must have a bill of sale of the product.
The contractual guarantees do not cover:
- Replacing supplies (batteries, light bulbs, fuses, antennas, headsets, microphones, ...),
- Incorrect or abnormal use of the products. We invite you to consult this regard to the package provided with the items,
Breakdowns-related accessories (power cables ...),
- Faults and their consequences due to the intervention of a repairer not agré by STAR-BIKE,
- Faults and their consequences associated with the usage not with the intended use of the product (business use, collective ...),
- Faults and their consequences caused by an external source.
But in any event you benefit from the provisions of the legal guarantee in particular those relating to the legal guarantee specified in Section 13.1 above.
Article 14-Law-Litigation
This contract is subject to French law. The language of this contract is the French language. In case of dispute with professionals and / or traders, courts PARIS (France) will be competent. In case of dispute, the courts french will have exclusive jurisdiction.
Article 15-Personal Information
The information and data you are required to manage your order and our trade relations. They can be sent to companies that contribute to these relationships such as those responsible for carrying out the orders for services and their management, delivery, processing and payment. This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations and as well as to enable us to improve and customize the services we offer and the information we send you.
According to the Computer and Freedom Act of 6 January 1978, you have a right to access and correct the data about you. Simply write us online at Customer Service or by e STARBIKE 232 RUE CHAMPIONNET 75018 PARIS, giving us your full name, e-mail address and if possible your client reference.
Depending on your choices made when creating or consulting your account, you will eventually receive offers of our society, as well as corporate and banners of the group STAR-BIKE as indicated when creating your account. If you want more, you can at any time we make a request in the clear in My Account section informatiion
Our website is also designed to be particularly attentive to the needs of our customers. Among other why we use cookies. The cookie is to know when you visit our site. Cookies are therefore used by Star-bike.com that in order to improve personalized service to you.
Star-bike Direct subscribes to the professional code of the Federation of distance selling and undertakes to respect the Charter of the profession. Star-bike.com is a department of Star-bike Direct.
Appendix 1
Article L211-4 Code of Consumption
The seller must deliver goods which are in conformity with the contract and be responsible for the lack of conformity exists at the time of issuance. It also responds defects resulting from compliance packaging, assembly instructions or facility when it was imposed upon him by the contract or has been performed under its responsibility.
Note: Ordinance 2005-136 2005-02-17 art. 5: The provisions of this Ordinance shall apply to contracts entered into after its entry into force.
Article L211-5 Code of Consumption
To comply with the contract, the property must:
1 °-Be specific to the use usually expected of a very similar and, where appropriate:
Correspond to the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model
Presenting the qualities that a buyer can legitimately expect in relation to public statements made by the seller, the producer or his representative, particularly in advertising or labeling
2 °-Or be characteristic defined by mutual agreement between the parties or to be fit for any particular purpose for which the buyer, known to the seller and that the latter had accepted.
Note: Ordinance 2005-136 2005-02-17 art. 5: The provisions of this Ordinance shall apply to contracts entered into after its entry into force.
Article L211-12 Code of Consumption
The action resulting from the lack of conformity will lapse two years from the time the goods were delivered.
Note: Ordinance 2005-136 2005-02-17 art. 5: The provisions of this Ordinance shall apply to contracts entered into after its entry into force.
Article 1641 Civil Code
The vendor must guarantee due to hidden defects of the goods sold that make it unsuitable for the purpose for which it was intended, or that reduce such use so that the buyer would not have gained, or n ' would the fact that a lower price, if he had known.
Article 1648 paragraph 1 Civil Code